This policy explains how we handle personal information submitted through this website.
Information we collect
When you submit an inquiry or request an appointment we collect your name, email address, phone number, the destination, university or service you are interested in, and the message you write. We also record a hashed form of your IP address and your browser's user agent to detect abuse of our forms.
Why we collect it
To respond to your inquiry, arrange consultations, and maintain a record of the advice we have given you. We do not sell personal information, and we do not use it for advertising.
How long we keep it
Inquiry and appointment records are retained while your case is active and for a reasonable period afterwards for reference. You can request deletion at any time using the contact details on this site.
Third parties
We use infrastructure providers for hosting, database storage, media storage and transactional email. They process data on our instructions only.
Your choices
You may ask us to correct or delete your information, or to stop contacting you, by emailing the address on our contact page.